Privacy Policy

Last updated: July 19, 2026

1. Information We Collect

When you contact BuildRescue.io or purchase our services, we may collect:

  • Your name, email address, and contact information.
  • Project details, including code, repositories, server access, logs, screenshots, API credentials, or other information you voluntarily provide.
  • Payment-related information processed securely through our payment provider. We do not store your full payment card details.
  • Basic website analytics, such as pages visited, browser type, device information, and referral source, collected using privacy-respecting analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and support requests.
  • Diagnose, repair, deploy, or maintain your application or website.
  • Communicate about your project.
  • Improve our services and website.
  • Meet legal or regulatory obligations when required.

We never sell your personal information to third parties.

3. Project Data and Confidentiality

Many of our services require temporary access to source code, servers, databases, cloud platforms, or other technical systems.

We treat this information as confidential and use it solely to provide the services you requested. Access is limited to what is reasonably necessary to complete your project.

4. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information and project-related communications only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements. Upon request, we will delete project data that we are not legally required to retain.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information where applicable.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below.

7. Third-Party Services

Our website and services may use trusted third-party providers for hosting, analytics, communications, payments, cloud infrastructure, and development tools. These providers process information according to their own privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page, and the "Last Updated" date will be revised accordingly.

9. Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Email: [email protected]